BPO Services

At Backstreets technologies BPO Services, you get a team spirited of call center professionals working flexible for you 24/7/365. We concentrate on your major business goals, while we carry out the other peripheral activities for you.

You get Backstreets technologies BPO as a global service provider offering advanced business process outsourcing services to several organizations seeking greater flexibility, higher effectiveness and low operating costs. Backstreets technologies BPO brings you client–centric business process outsourcing solutions in all respect. Add to the business-friendly design of the call center services, which are perfectly categorized into Inbound Call Center Services, Outbound Call Center Services and Back Office Support.

Our advanced BPO-call center services stimulate your business growth, maximizing its potential. We know that everything else stands minor in front of the ensuring fundamentals of the time, quality and servicess that we put forward through our actions. After all, your business needs to grow and with us it gets the means to grow!

Why Backstreets technologies?

we are convenience, We are committed, we are determined, we are for quality. And above all, we bring a perfect match of all- yes, we call Backstreets technologiesmBPO. We welcome you to be a part of our culminating BPO-call center solutions to fill your business dreams.

What makes us an ultimate BPO company?

  • Continuous focus on what our clients needs
  • Use of robust call center technologies
  • Domain and process specific knowledge
  • Workflow orientation
  • 26x7x365 call center support
  • Effective business process outsourcing solutions for call center needs
  • Significant cost reductions
  • Sales conversions

Inbound Call Centre Services:

Answering Service

An answering service is a business service that basically answers telephone calls and conveys messages to the clients. The answering service from Backstreets technologies BPO services is capable of doing this and more. We specialize in providing effective and accurate answering services that saves time and cost as well.

Customer Service

Every successful business focuses on three elements of customer relationship management - customer acquisition, customer growth and customer care. Backstreets technologies BPO is a perfect choice to be your Customer Relationship Manager. We will help you to track the buying patterns of your customers, detect market trends and accordingly sell your product or services.

Direct Mail Response

The process of direct mail response is offered by an inbound call centre. Our agents ensure that the mails reach the customers at the correct address and time. Backstreets technologies BPO ensures that each incoming call is processed efficiently and appropriately by our call centre representative

Sales Lead Qualification

Through this service, an inbound call centre offers qualified leads to increase business opportunity in your organization. Backstreets technologies takes charge of your hard earned inquiries to qualify, nurture, quantify and deliver ready-to-close sale opportunity with excellent return on investment.

Email and Chat Support

Backstreets technologies BPO provides management of client's email traffic on behalf of our clients. We work towards building quality customer relationship for our clients. We have successfully and competently handled email support. Our experience ranges from the simple to the complex.

Order Taking Services

Backstreets technologies BPO services can play a supporting role in all your order taking services. We help in accurately recording and delivering the important messages that make your business run. We have experienced order taking representatives who are proficient enough to handle calls and take orders over the phone.

Web-marketing Services

Backstreets technologies BPO Services boasts of a comprehensive web marketing services team. It ensures that we generate significant revenue for our clients and provide maximum returns on investment. Backstreets technologies has acquired the expertise in providing different strategies for web marketing services.

Outbound Call Centre Services:

Telemarketing Services

Telemarketing services are primarily call center services which deal with enhanced customer service for the clients. Backstreets technologies BPO has been able to meet the client's target in this regard appreciatively.

Market Research & Survey

Market research is essential to gather vital information and current market trends, buying pattern of customers, competitors and potential area of growth. We offer extensive research services which enable you to attain business excellence.

Product or Service Promotion

Product promotion involves informing, reminding and persuading the customers to buy a particular product or service. Backstreets technologies BPO provides exclusive product promotional support to customers through tele-services.

Lead Generation

Lead generation means creation or generation of prospective consumer interest into a business product or services. Backstreets technologies BPO has the expertise to give you leads that will boost your sales. Through our network of call centres, we carry out market surveys and research that help us to generate fresh leads that have high rates of conversion.

Our Services

Progress Bars

Mobile Application 90%
Web Design 95%
SEO 89%
BPO 57%

Why Choose Us

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Environment & Efficiency

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Our Services

Web Application

Every web application development project starts with strategy discussions. Here we’ll work with you to define the high level outcomes for the application.

Software

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BPO

While developing any kind of software product, the first question in any developer's mind is, “What are the qualities that a good software should have ?"

Mobile Application

As the smartphone market continues to grow, as a large number of featurephone owners migrate to more powerful, Internet-connected.

SEO

SEO stands for “search engine optimization.” It is the process of getting traffic from the “free,” “organic,” “editorial” or “natural” search results on search engines.